Frequently Asked Questions
Will I be able to visit any departments or speak to any department staff?
Individual departments tours will not be incorporated into our Discover Durham Tours. If you are interested in this, please confirm this on the Discover Durham Tours sign-up form and we can contact your department directly to see if this is available.
Can I bring a guest on the tour?
Yes, you can bring up to two guests with you on your tour. If more guests are joining you on your trip to Durham they are welcome to take a self-guided tour using our Durham University Tours app. They may also wish to make the most of spending time in Durham by visiting one of the city's many attractions or enjoying a break in one of its cafés, restaurants or independent shops. Discover everything the city has to offer on the This is Durham wesbite.
How long will my visit last?
Your visit is expected to last approximately 2.5 hours, which will include the talk element as well as the guided tour. As Durham features hilly terrain and cobbled streets, we kindly advise all participants to wear comfortable and appropriate footwear to ensure a safe and enjoyable experience.
I can no longer make my tour; how do I cancel?
You can cancel or amend your booking using the link in your confirmation email. If you can no longer make your tour, we would be grateful if you could cancel your place to free up space for another prospective student.
Will there be car parking available at the University?
There’s no car parking provision in the University car parks. Parking in Durham City and Park and Ride car parks is available. Find out more about parking in Durham at the County Council website.
Is the tour accessible?
If you have any additional needs please provide details on the sign-up form or email pg.recruitment@durham.ac.uk. We can contact you directly to discuss any adjustments that we can offer prior to the tour. You can also view the access to our buildings by using AccessAble.